Legal Information

97ok Terms and Conditions

Please read these Terms and Conditions carefully before using our platform. Clear guidelines on account registration, bonuses, withdrawals, and responsible gaming are all provided here.

Last Updated: January 2026

Terms Key Highlights

Here is a quick summary of the most important points for your reference.

Age Verification — 18+

Only individuals aged 18 or above may open an account at 97ok. Providing accurate information at registration is mandatory.

Bonus Usage Terms

Each bonus offer comes with specific wagering conditions. Make sure to read the relevant terms carefully before accepting any bonus.

Withdrawal Policy

Account verification must be completed before withdrawals can be made. Funds are typically sent to Mobile Banking or Nagad within 30 minutes.

Account Security

Each user may hold only one account. Keep your password confidential and do not share it with anyone.

Prohibited Activities

Fraud, creating multiple accounts, bonus abuse, or any other deceptive activity is strictly prohibited and may result in account termination.

Responsible Gaming

We always promote responsible gaming. Options to set deposit limits or temporarily suspend your account are available whenever you need them.

1

General Terms & Conditions

By using the 97ok website and all its services, you agree to these Terms and Conditions You are considered to have fully read, understood, and accepted these terms. These Terms & Conditions form a legally binding agreement between 97ok and its users.

If you disagree with any part of these Terms and Conditions, please refrain from using our platform. 97ok reserves the right to update or modify these Terms at any time. Continued use of the platform after any changes constitutes acceptance of the updated Terms.

These Terms and Conditions are provided in English for the convenience of Bangladeshi users. However, in the event of any legal dispute, the English version shall take precedence.

97ok is an entertainment platform for adults only. Users must be at least 18 years old to participate, and online gaming must be legally permitted in their country of residence.

2

Account Registration & Verification

When registering at 97ok, you must provide accurate and up-to-date information. Opening an account with false or incorrect details is a direct violation of these Terms and Conditions and may result in permanent account closure.

  • Each user may create only one account. Opening multiple accounts is strictly prohibited.
  • Verifying the mobile number or email address provided at registration is mandatory.
  • Identity verification (KYC) may be required before processing a withdrawal.
  • Your account login credentials must be kept strictly confidential and must not be shared with anyone.
  • If you suspect unauthorized access or that your account has been compromised, contact our support team immediately.

97ok may request additional identity verification at any time. Failure to provide the required documents may result in temporary suspension of account privileges.

3

Deposit & Withdrawal Policy

Deposits and withdrawals at 97ok are available via Mobile Banking, Nagad, and Rocket. All financial transactions are secured with SSL encryption. There are no extra charges on deposits.

Subject Deposit Withdraw
Minimum Amount BDT 200 BDT 500
Maximum Amount BDT 1,00,000 BDT 50,000 (per day)
Processing Time Instant 15–30 minutes
Method Mobile Banking, Nagad, Rocket Mobile Banking, Nagad, Rocket
Charges Free Free

97ok verifies accounts before processing withdrawal requests. Withdrawing bonus funds requires the associated wagering conditions to be met. Withdrawals may be temporarily held in cases of suspected fraud or suspicious activity.

Important: Withdrawals can only be made to a payment account registered in your own name. Withdrawal requests to a third party's account will not be accepted.

4

Bonus & Promotion Terms

97ok regularly offers various bonuses and promotions. Each bonus comes with its own terms and conditions, which are detailed on the offer page. Please read the relevant terms carefully before claiming any bonus.

  • The welcome bonus is for new members only — each person is eligible to receive it once.
  • To withdraw bonus funds, you must meet the specified wagering requirement (typically 10x–30x).
  • Any attempt to abuse bonuses or claim bonuses from multiple accounts will result in all bonuses being cancelled.
  • Every bonus has an expiry date — any unused bonus will be automatically cancelled once it expires.
  • Separate terms apply for cashback and loyalty rewards.
  • 97ok reserves the right to modify or discontinue any bonus offer at any time.

In the event of any bonus-related dispute, 97ok's decision shall be considered final. Our support team is always ready to answer any questions regarding bonuses.

5

Gaming Rules & Fair Play

All game outcomes at 97ok are determined using internationally recognized Random Number Generator (RNG) The technology used is fully impartial and verifiable. No game outcome is predetermined or manipulated in any way.

Any violation of gaming rules — such as exploiting software or technical vulnerabilities, using bots, or attempting to manipulate any system — will result in immediate account closure and all winnings may be forfeited.

  • Each game has its own rules — please read them before you start playing.
  • If a game is cancelled due to a technical error, all wagers will be refunded.
  • The dealer's decision is final in live games.
  • In the event of a dispute arising from network issues, 97ok's server logs will serve as the primary evidence.
6

Prohibited Activities

The following activities are strictly prohibited on 97ok. Any involvement in such activities will result in permanent account closure and may lead to legal action where applicable.

  • Creating multiple accounts or using another person's account.
  • Abusing the bonus system or claiming the same bonus more than once.
  • Using fraudulent payment methods.
  • Using bots, scripts, or automated software on the gaming system.
  • Harassing or intimidating other users.
  • Engaging in money laundering or any other illegal financial activity.
  • Attempting to breach or hack the platform's security systems.

Warning: If fraudulent or deceptive activity is detected, all account balances and winnings will be forfeited and the relevant authorities will be notified.

7

Privacy & Data Protection

97ok takes the privacy of users' personal information very seriously. We never sell your data to third parties. Full details on how we collect and use your information can be found in our Privacy Policyavailable here.

We use SSL encryption and two-factor authentication to keep your account secure. However, no data transmission over the internet is 100% secure — users are also responsible for keeping their login credentials safe.

8

Responsible Gaming Policy

97ok believes in responsible gaming. Gaming should be a healthy form of entertainment, and we're here to help our users build positive gaming habits.

  • You can set your daily, weekly, or monthly deposit limit at any time.
  • If needed, you can temporarily suspend your account for a set period using the Self-exclusion feature.
  • If you notice signs of gaming addiction, please reach out to our support team.
  • Parental controls are recommended to protect users under the age of 18.

For more details, visit our Responsible Gaming View the page.

9

Limitation of Liability

97ok provides its services on an "as is" basis. 97ok is not liable for any losses resulting from technical errors, server downtime, or third-party service failures.

97ok shall not be held liable in the following circumstances:

  • Unauthorized access to an account due to the user's own negligence.
  • A game being interrupted mid-session due to loss of internet connection.
  • Transaction delays due to third-party payment gateway issues.
  • User provided an incorrect payment account number.
10

Account Closure & Termination of Service

You can request account closure at any time by contacting our support team. We recommend withdrawing any remaining balance before closing your account.

97ok may close your account for any of the following reasons:

  • Violation of these Terms and Conditions.
  • Fraudulent or deceptive activity.
  • Extended inactivity (no login for more than 12 months).
  • A court order or directive from a regulatory authority.
  • At the user's own request.

Certain sections of these Terms and Conditions will remain in effect even after account closure — particularly clauses relating to liability, privacy, and dispute resolution.

11

Dispute Resolution

If a dispute arises, please contact our support team first. We always aim to resolve disputes through discussion. An initial response will be provided within 7 business days of the complaint being submitted.

If a resolution cannot be reached through the support channels, disputes will be settled via international arbitration. The laws of the relevant licensing authority apply to any legal matters arising under these Terms.

Our 24/7 support team is always available for any complaints or disputes. Reach us via live chat or email us directly at: [email protected]

About the Terms Frequently Asked Questions

Answers to the most frequently asked questions are provided here.

A wagering requirement means the bonus amount must be bet a specified number of times. For example, a 10x wagering requirement on a BDT 1,000 bonus means you must place a total of BDT 10,000 in bets before withdrawing. This requirement is naturally met as you continue playing.

Typically, a copy of your National ID (NID) or passport along with proof of the payment method used will be required. Verification is completed within 24 hours of document submission.

Yes, if significant changes are made, you will be notified via your registered email or through a notification on the platform. Continued use of the platform after any changes constitutes acceptance of the updated terms.

If a withdrawal is cancelled, the funds will be automatically returned to your 97ok wallet. Contact live chat support to find out why. Cancellations are most commonly due to incomplete account verification or an incorrect payment number.

Notify the support team via live chat or email. Withdraw any remaining balance before closing your account. Permanent closure requests typically take 24 to 48 hours to process.

Done reading the Terms? Join us now!

Register at 97ok and enjoy a safe, transparent, and rewarding gaming experience. Trusted by over 500,000 members.

বাংলা